Lost or Broken

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Your card has been lost

It's important that your card is deactivated as quickly as possible if your card becomes lost. Depending on how your card is set up, it may have personal information linked to it.


To deactivate your card, follow these steps:


Coming soon! Contact our support.


Your card has stopped working

You may be able to have a new replacement card. Please contact our support email and send your card back to us and we'll get your new send out as soon as possible.

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Last updated 7 months ago